Delete your DietMatch account

Last updated: October 25, 2026

You can delete your DietMatch account and its associated data at any time, free of charge. There are two ways to do it:

Option 1 — From the app

This is the fastest way:

Deletion is immediate and permanent.

Option 2 — Without the app

If you uninstalled the app or can no longer access it:

If you no longer have access to that email address, write to us anyway: we will ask for information to confirm the account belongs to you.

Delete some of your data without deleting your account

From the app, you can delete at any time:

For any other data (for example your identity verification documents or your swipe history), email [email protected] from the address linked to your account, with the subject "Data deletion". We delete it within 30 days at most. Data deleted this way is deleted permanently; only the exceptions in the table below apply.

Data that is deleted

Data that is kept, and for how long

DataRetentionReason
Billing information (subscriptions)Up to 7 yearsAccounting and tax obligations
Information related to fraud or a banUp to 7 yearsPreventing banned users from coming back, member safety
Technical logs90 daysSecurity and bug fixing

More details in our privacy policy.

Active subscription: deleting your account does not cancel an active Premium subscription. Cancel it first where you bought it: in Google Play (Profile → Payments & subscriptions → Subscriptions) if you subscribed on Android, or in the App Store (Settings → your name → Subscriptions) if you subscribed on iPhone. In the app, Settings → Manage my subscription takes you there directly.